You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. There is FREE shipping on any order above $49 (USD). Orders below $49 (USD) will incur a flat $4.95 shipping charge. Orders placed before 2pm EST will usually ship same day except weekends, holidays or scheduled warehouse maintenance. Shipping confirmations with tracking numbers will be sent to the email address provided at checkout.
All orders are shipped either UPSP priority mail, Fed Ex Ground or UPS ground depending on the weight and shipping destination. Most orders are received in 2-5 business days.